A salon is a type of business whose 80% of income will be generated by the 20% of the customers. It majorly works with the repeat business. Back in the date, the salon was considered as a luxury and visited only occasionally but now it is kind of a need and visited more often. Great for the salon business but back in the date there were only a few in the city. Now, the competition is at its peak, you will find a salon at the end of every street. So, what will be your strategy to grab more customers? Simple, it is. You just need a salon app development. Don’t ask why and still if you feel curious to ask why? Check the astonishing features of salon app development to attract more users.
A complete feature listing guide for the customer app and salon owner app to help you not miss out on any single one of it.
Customer Side Feature
If the hairstylist knows there are five more people sitting to get a haircut in one hour, he will rush to get completed as soon as possible. This will affect the quality of service he is offering. With a salon app, the appointments are fixed and given a fixed time slot. The customers don’t have to wait and the stylist doesn’t have to rush maintaining the quality service.
The salon will be in receipt of the customer data. They have their contact details, their favorite stylist at the salon, their skin type, preferred products to be used and so on. Having personalized details and rendering service accordingly will create a bond with customers.
Keeping the customers waiting & providing them your services according to your timing won’t work in 2018. The customer will instantly diverge their ways to your competitors breaking your business. For not letting this happen and keeping your customers engaged, mobile app development is the best solution.
Having a salon application development will turn your business to brand. The app will make your business digitally available for the public to look, check, rate and use.
Having a mobile app will keep you aware of each and every detail of the customer. This will help the salon owners to track which service is asked the most and which one the least, which stylist is preferred most by the customers and which one the least. Taking this analysis into consideration, changes can be made into services and more customer satisfaction can be availed.